Law Enforcement Guidelines

These guidelines are for police forces, government agencies and other authorities requesting information about members of UK Muslim Marriage, operated by UK Muslim Marriage Ltd (company number 17535497), SIU Offices, 4-6 Greatorex Street, London, E1 5NF, United Kingdom. Members should read our Privacy Policy instead.

Send requests from an official government or police email address to info@ukmuslimmarriage.co.uk with the subject “Law enforcement request”. Please include:

• the requesting officer’s name, rank, force or agency, and contact details;
• the email address, phone number or profile link of the account concerned;
• the information requested and the date range;
• the legal basis for the request, such as a UK GDPR Schedule 2 (crime and taxation) request, a production order or a court order; and
• any reference or case number.

• We check every request is genuine and has a valid legal basis before disclosing anything.
• We disclose only the minimum information needed and keep a record of every disclosure.
• We aim to acknowledge requests within 2 working days.
• Requests from outside the UK must come through the appropriate UK legal process, such as a mutual legal assistance request.
• We tell the member about a request unless the law prevents it, or telling them would put someone at risk or harm an investigation.

Where there is a risk of death or serious harm to someone, including a child or a person at risk of forced marriage, we may disclose information without a court order. Mark the email “EMERGENCY” in the subject and describe the risk. We prioritise these requests.

We can preserve account information for 90 days while you obtain formal legal process. Information that has already been deleted under our Privacy Policy, such as verification documents or accounts deleted by the member, may no longer be available.

We report to the police, or to other relevant bodies, when we become aware of child sexual abuse material, threats to life, forced marriage, human trafficking, or serious fraud on our service. Child sexual abuse material is reported to the Internet Watch Foundation and the National Crime Agency (CEOP), and suspected trafficking or modern slavery to the police and the Modern Slavery Helpline (08000 121 700). We preserve the evidence, remove the content and permanently ban the accounts involved. Members worried about a forced marriage can contact the UK Forced Marriage Unit on 020 7008 0151, or call 999 in an emergency.