Profile checks
How we check profiles
Checks on every profile
Before your profile or a new photo is shown to anyone, a member of our team checks that:
- the photos are of a real person and suitable for a marriage profile;
- the profile is for one person, written by them, and not advertising anything;
- nothing suggests the person is under 18 or not looking for marriage;
- the details do not break our community guidelines.
Getting the Verified badge
- Step 1
Upload your ID
Add a photo of your passport, driving licence, national ID card or biometric residence permit from your profile.
- Step 2
Take a selfie
We compare it with the photo on your document and your profile photos.
- Step 3
We review it by hand
Once approved, the Verified badge appears on your profile for other members to see.
Questions about verification
Is ID verification compulsory?
No. Every profile is reviewed by our team, but the photo ID check is optional. Members who complete it get a Verified badge, and many people choose to talk to verified members first.
Which documents can I use?
A passport, a photocard driving licence, a national identity card or a biometric residence permit, along with a selfie taken at the time.
How long does it take?
We aim to review submissions within 24 hours. You will see the badge on your profile once it is approved.
Who sees my ID?
Only our review team. Other members only see the Verified badge, never your document.
See our safety centre for how reports and blocking work.
Join and get verified
Create a free profile, then add your ID check whenever you like.