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Safety centre

Staying safe while you search

How we protect members, what you can do yourself, and where to get help.

How we protect you

People review every profile

New profiles and photos are checked by our team before other members can see them. Optional photo ID checks give a Verified badge.

No messages without consent

Others can only send a like or short compliment. Chat opens once you accept.

Report and block

Report any profile or chat with a reason. Moderators review every report and can ban accounts.

Privacy settings

Hide your profile, online status or last seen time. Profiles are never shown to search engines.

Your wali can follow along

Invite your wali or a parent to receive email copies of the messages you send.

Signs of a scam

  • They ask for money, gift cards or crypto, often for an emergency, a visa or travel.
  • They want to move the conversation to WhatsApp or another app very quickly.
  • They avoid a call, or will not let you speak to their family.
  • Their story changes, or their photos look like a model or a stock image.
  • They push for marriage, or for personal details, much faster than feels right.

If you see any of these, stop replying and report the profile from the app.

Meeting for the first time

  • Involve your wali or family before you meet, and let them speak to the other family.
  • Meet in a busy public place, such as a café or restaurant, and arrange your own transport.
  • Tell someone you trust where you are going and when you expect to be back.
  • Do not share your home address, work details or bank information until you know the person and their family well.
  • Trust your instincts. If something feels wrong, leave and report it.

Getting help

Someone asked me for money. What should I do?

Do not send anything, however convincing the story. Report the profile from the app and choose 'Scam or asking for money'. Our moderators will review it. If you have already sent money, contact your bank and report it to Action Fraud on 0300 123 2040.

How do I block someone?

Open their profile or your chat, tap the menu and choose Block. They can no longer see you or contact you. You can also report them in the same step.

Can I hide my profile?

Yes. Turn on Hide my profile in your privacy settings. You can also hide your online status and when you were last seen.

What if I am being pressured into a marriage?

Forced marriage is a crime in the UK. Contact the Forced Marriage Unit on 020 7008 0151, or call 999 if you are in danger. You can also report the account to us.

Our community guidelines and acceptable use policy explain what is not allowed. Police can see how we handle requests in our law enforcement guidelines.

A safer way to look for marriage

Join free. Every profile is reviewed, and your wali can be involved from day one.